FAQ
For Individuals
For Health providers
General
Frequently asked questions
How does the process work?
What is the cancellation policy?
Can I ask for a refund?
What if I experience technical difficulties during the call?
What is the difference between Traditional and Complementary approaches?
How to choose the right approach?
How to choose the right health provider?
Should I see a doctor in real life or online?
I am having difficulty choosing the right health provider. Can you help?
Are your professionals qualified? How do you check it?
How can I prepare for the consultation?
Who determines the prices for these consultations?
How can I pay for the consultation?
How long does a session last?
Is my information safe with Uhealy?
Why choose Uhealy instead of my local health providers?